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review-star 12,259 Reviews

9/11 Memorial and Museum Insider Tour

Firsthand stories of tragedy and heroism at Ground Zero

$79 per adult

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  • Local Experts
    Personal stories and insider travel recommendations
  • Top-rated
    Thousands of positive reviews with an average rating of 4.9 stars
  • Worry-free booking
    Flexible scheduling and refunds

$79 per adult

$79 per adult

review-star
  • Local Experts
    Personal stories and insider travel recommendations
  • Top-rated
    Thousands of positive reviews with an average rating of 4.9 stars
  • Worry-free booking
    Flexible scheduling and refunds

Highlights

  • A New Yorker with a personal connection to 9/11 will be your guide for this tour.
  • Learn about Ground Zero's history and rebirth as you explore the site.
  • Check out North America's tallest man-made waterfalls at the 9/11 Memorial.
  • Visit the Survivor Tree, a testament to one's own tenacity.
  • Skip the line to enter the 9/11 Museum, which details the events of the day through artifacts and narratives.
  • With an optional Freedom Tower upgrade, you may enjoy panoramic views of the city from the One World Observatory.

Itinerary

  • St. Paul’s Chapel

    Incredibly, this ancient church was only one block away from the 9/11 attacks and miraculously survived

  • 9/11 Memorial

    Where you may pay your respects to those who perished at the World Trade Center on September 11, 2001

  • 9/11 Museum

    A self-guided tour of media, memorabilia, and other collections

  • Oculus

    One World Trade Center’s spectacular entryway from Ground Zero

  • Optional upgrade: One World Observatory

    The 360-degree observation deck of One World Trade Center (also known as Freedom Tower)

Your guide. Your group. Your time.

This tour may be booked exclusively for your group, starting from $350.

Book Private Tour

Organize your trip

Upgrade

The One World Observatory at the One World Trade Center is an optional upgrade that offers 1,250-foot views of Manhattan.

Accessibility

Strollers and wheelchairs are welcome on this tour.

Tour Ending Point

The 911 Memorial is our last stop.

Refund Policy

We offer a 100% refund up to 24 hours before the start time.

Why not combine your trip to the Museum with a visit to One World Observatory? We've got options.

Book All Access Tour

Reviews

21k+
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Guide with personal insight
Ibeth was a great guide. It was chilling listening to her recounting of events from the perspective of a witness to the events at Ground Zero.

— Penny

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Very Good Tour
I already knew a lot about 9/11 from years of documentaries and this tour still provided a lot of new information. Jared was a great tour guide who could answer all my questions and had a great personality. I highly recommend this tour!

— Kirk

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Awesome tour
Peter was a very informative tour guide. He informed us he was the 2nd best tour guide in NYC lol. We hope our rating elevates him to Number 1. Tour is highly recommended and definitely worth the money. Museum was wonderful. It was a moving and solemn experience. Don't rush yourselves, allow plenty of time and go early. Awesome day.

— Daniel

Meeting point

We’ll meet at 209 Broadway, outside St. Paul’s Chapel. Fulton and Vessey are the nearby streets’ intersections.

FAQs

Is the museum visit guided?

The 9/11 Museum allows you to explore at your own pace. Your guide will provide you with helpful museum information to help you prepare for your visit, as well as a timed admission ticket to the museum. Your access may be valid immediately upon the tour’s completion or at a later date, depending on availability. If you arrive early or late, the museum maintains the right to refuse admission, and you will not be able to exit and reenter.

How much walking is there?

We walk for less than a mile at a moderate pace, and the ground is mostly flat.

What can I bring inside the museum?

Before entering the 9/11 Museum, there is a security checkpoint. At the coat check, all heavy bags will be inspected. You are welcome to bring your camera. However, only images without flash will be permitted.

Is the tour good for kids?

Yes, the subject is discussed very delicately.

What is the rescheduling policy?

We are aware that plans might change. You may easily change your tour up to 24 hours before departure. We provide a 100% refund up to 24 hours before the start of your tour. Within 24 hours of your tour, we would have incurred hard costs and therefore cannot allow rescheduling or cancellation without costs.

When should I get there?

Prepare to arrive 15 minutes early. The trip begins immediately, and if you come late, you may not be able to catch up.

What if it rains?

Our tours go on rain or shine, so please check the weather forecast before you go. If we have to cancel due to severe weather conditions, we will give you the option to reschedule or get a full refund.

Are gratuities included?

Tips are always appreciated but never expected. They’re a great way to tell your guide they did an awesome job and show your appreciation.